RZ

Rachel Zepeda

Customer Success Associate at DocLink by Altec

Rachel Zepeda serves as a Customer Success Associate at Beyond Limits, focusing on SAAS and perpetual software sales, customer service, and product education since January 2022. Responsibilities include handling subscription and maintenance renewals, hosting customer webinars, advocating for cloud migration, and maintaining customer databases. Previously, Rachel worked at Billabong from January 2018 to January 2022, where roles included Assistant Store Manager and Lead Supervisor, overseeing staff, sales goals, and inventory management. Rachel began their career as a Product Development Intern at Billabong, gaining insights into merchandising and inventory control. Currently, Rachel Zepeda is pursuing a Bachelor's degree in Business/Corporate Communications at Saddleback College, expected to complete in June 2024.

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