Jared Barker

Jared Barker has a diverse work experience in various technical support roles. Jared started their career in 2008 as an IT technician at Nova Systems, where they built and repaired computers, including fixing PC motherboards and setting up wireless cameras. In 2008, they joined Telkom Business as an Operations specialist, providing full ADSL technical support, handling line problems, and supporting clients with ADSL and ISP (Telkom Internet) issues.

In 2016, Jared moved to Trusc as a Technical Support Manager. In this role, they reported customer-related issues, resolved client-side issues, handled email setups on hosting systems, managed spam filters, and dealt with blacklist and delisting matters.

Since 2018, Jared has been working at Netstar as a Software Support Engineer. Their main responsibility is to ensure that Netstar's Fleet clients can use their fleet software and resolve any issues they may encounter. Jared also provides software training, resolves IT issues for staff at the branch in Cape Town, and attends to the IT needs of technical staff on the road.

Overall, Jared Barker's work experience showcases their expertise in technical support and problem resolution across various industries.

Jared Barker's education history includes attending IT Business Collage from 2007 to 2008, where they pursued an Information Technology networking diploma. Prior to that, they attended Tafelberg from 1995 to 2006 and completed their Matric. In terms of additional certifications, Jared obtained various certifications from Udemy. These include "Mastering Microsoft Teams 2020" in July 2020, "7 Steps To Excel Success - Excel Skills And Power Tips" in April 2020, "Better Virtual Meetings: How to Lead Effective Meetings" in April 2020, "How To Be Hyper Productive When Working From Home Off-Site" in April 2020, "How to Manage & Influence Your Virtual Team" in April 2020, "Mental Health for Coping with Stress & Anxiety" in April 2020, "Microsoft Excel 2013 Beginners/Intermediate Training" in April 2020, "Time Management Mastery: Do More, Stress Less" in April 2020, and "Introduction to Microsoft Azure IoT" in March 2020.