Singou K Dembele

Singou K Dembele is an experienced ISP Support Engineer at ALTEN MAROC since November 2022, focusing on resolving customer complaints and incidents related to FTTH access. Responsibilities include ensuring customer satisfaction, diagnosing malfunctions, monitoring incidents, and providing technical support to various teams. Prior experience includes a role as a Fullstack Developer at Smart Automation Technologies, where involvement centered on developing a logistics freight application and analyzing customer needs. Singou completed a student internship at KIINOV, researching cloud computing solutions, and participated in an online internship at the National School of Applied Sciences of Tetouan, implementing software radio on an Ubuntu server. Singou holds a State Engineer degree in Networks & Telecommunications Engineering from the National School of Applied Sciences of Tetouan.