Ism Alex Shovan

Ism Alex Shovan currently serves as the Customer Success and Implementation Manager at Alternative Horizons Group, a position held since September 2025. Prior to this role, Ism held various positions at Forest from July 2019 to August 2025, including Contractor, Senior Client Success Manager, Client Success Manager, and Customer Success Specialist. Additional experience includes working at Clareo as Talent and Operations from January 2023 to March 2024, leading the HK Ministry at Harvest Bible Chapel from January 2018 to March 2021, and focusing on client quality assurance and continuous improvement at CCS Technology from February 2016 to July 2017. Early career highlights include positions as a Genius at Apple from March 2014 to February 2016 and Shift Manager at Starbucks from October 2007 to August 2014. Ism studied at Moody Bible Institute and Harper College.