Alif Pratama

Alif Pratama possesses significant experience in operational management within the e-commerce sector, particularly during tenure as Team Leader at Bukalapak from June 2018 to June 2023. Responsibilities included overseeing all operational cases, enhancing customer satisfaction through effective complaint resolution, and managing a team to address escalations. Achievements include maintaining over 80% customer satisfaction ratings. Prior experience as Tax Staff at PT Bank Bukopin Tbk involved preparing necessary documentation for tax reporting and assisting in the calculation and payment of corporate tax obligations. Alif Pratama holds a Bachelor's degree in Accounting from Telkom University, earned in July 2017.