Sylvia P.

Sylvia P. is an experienced professional in customer education and instructional design with a robust background in developing effective learning programs across various industries. Currently serving as the Customer Education, Content Lead/Program Manager at Alteryx, Sylvia has significantly improved customer engagement through the creation of a "White Glove" program for onboarding in Machine Learning. Previous roles include Senior Learning Experience Designer at both Alteryx and Canadian Tire Corporation, where Sylvia designed comprehensive training curricula to enhance customer satisfaction and employee development. Sylvia's extensive experience also encompasses a variety of positions focused on e-learning course design and localization, with a strong emphasis on adult education and instructional strategies. Educational credentials include a Master's Degree in Adult Education and several post-graduate certificates related to e-learning and HR.