Brian Coffey

Brian Coffey is a seasoned professional in operations management with extensive experience in the telecommunications industry. Currently serving as the Director of Dispatch Operations at Altice USA since June 2015, Brian oversees a team responsible for delivering Optimum services in the Brooklyn market, focusing on effective force-to-load management strategies. Prior to this role, Brian held various leadership positions at Verizon, where responsibilities included managing large teams to enhance service delivery and operational efficiency across multiple markets in New York. Brian's career began at Bell Atlantic, refining skills in workforce management and productivity analysis. Brian holds a BA in Sociology from St. John Fisher University and multiple certifications in project management and sustainability innovation.