Tshegofatso Motsei

Tshegofatso Motsei is an experienced Information Technology professional with a diverse background in technical support and customer service. Currently serving as an Information Technology Consultant at Discovery Limited since January 2020, Tshegofatso also holds a position as an IT Helpdesk Agent at SITA SOC (Ltd) since February 2015, focusing on assisting government departments and SAPS with IT-related inquiries and support. Prior experience includes working at Bytes Managed Solutions, where roles ranged from Technical Helpdesk Agent to Retail ATM Helpdesk Acting Manager, emphasizing service delivery and client satisfaction. Tshegofatso has also contributed as an IT Helpdesk Officer at AVENG Manufacturing. Educational qualifications include a Diploma in Information Technology from Boston College and City Campus obtained between 2006 and 2010.