Alvaria is the world leader in enterprise-scale customer experience (CX) and workforce engagement management (WEM).

Software

Alvaria

Alvaria's headquarters in Westford, MA, United States

Michael Judd

Derek Regier

Rohit Srivastava

Micaela Miles

Sheila McDougle

Jim Pafford

Gary Levy

Jacques Greyling

Dan Barbattini

Ricardo Ñeco

Michael Gruet

This department focuses on the development, testing, and maintenance of software applications and systems.

Software Engineering

This department manages the architecture, operations, and financial aspects of cloud services.

Cloud Services

The Customer Relationship Management team at Alvaria is dedicated to fostering and maintaining strong relationships with clients to enhance their experience with the company's customer experience and workforce engagement solutions. This team is responsible for understanding client needs, driving customer success, and ensuring satisfaction through effective communication and support. They also collaborate with various departments to implement strategic initiatives, facilitating long-term partnerships that contribute to customers' overall success and value realization from Alvaria's offerings.

Customer Relationship Management

The Engineering and Technical Development team at Alvaria is responsible for designing, developing, and implementing innovative solutions that enhance enterprise-scale customer experience and workforce engagement management. This multidisciplinary team collaborates on software development, cloud architecture, technical support, and infrastructure management, ensuring optimal performance and reliability of Alvaria's products and services. Their expertise enables the company to deliver cutting-edge technology solutions that meet the evolving needs of clients.

Engineering and Technical Development

This department oversees the planning, execution, and completion of projects to ensure alignment with organizational goals.

Project Management

This department provides assistance and solutions to technical issues faced by customers and internal users.

Alvaria

Org chart

Teams

Software Engineering

Cloud Services

Customer Relationship Management

Engineering and Technical Development

Project Management

Technical Support

Offices

Alvaria

Org chart

Teams

Software Engineering

Cloud Services

Customer Relationship Management

Engineering and Technical Development

Project Management

Technical Support

Offices

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