Alvaria is the world leader in enterprise-scale customer experience (CX) and workforce engagement management (WEM).

Software

Alvaria

Alvaria's headquarters in Westford, MA, United States

Michael Judd

Derek Regier

Rohit Srivastava

Micaela Miles

Sheila McDougle

Jim Pafford

Gary Levy

Jacques Greyling

Dan Barbattini

Ricardo Ñeco

Michael Gruet

This department focuses on the development, testing, and maintenance of software applications and systems.

Software Engineering

This department provides assistance and solutions to technical issues faced by customers and internal users.

Technical Support

This department manages the architecture, operations, and financial aspects of cloud services.

Cloud Services

The Customer Relationship Management team at Alvaria is dedicated to fostering and maintaining strong relationships with clients to enhance their experience with the company's customer experience and workforce engagement solutions. This team is responsible for understanding client needs, driving customer success, and ensuring satisfaction through effective communication and support. They also collaborate with various departments to implement strategic initiatives, facilitating long-term partnerships that contribute to customers' overall success and value realization from Alvaria's offerings.

Customer Relationship Management

This department oversees and manages various global operational functions, including payroll, contracts, human resources, and tax management.

Global Operations

This department specializes in providing expert consulting services to clients, helping them implement and optimize solutions effectively.

Alvaria

Org chart

Teams

Software Engineering

Technical Support

Cloud Services

Customer Relationship Management

Global Operations

Solutions Consulting

Offices

Alvaria

Org chart

Teams

Software Engineering

Technical Support

Cloud Services

Customer Relationship Management

Global Operations

Solutions Consulting

Offices

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