Michal Prusenovský

Michal Prusenovský has a diverse work experience spanning various industries and roles. Michal began their career as a Server/Barista at Historic Chattanooga Choo Choo, where they worked in different positions and trained new staff. Michal then joined Vodafone Czech Republic as a Corporate Retail Sales Representative, where they conducted mobile communications retail sales and provided technical support.

Afterwards, Michal worked as an Assistant of Business Director at Kooperativa and as a Sales Representative at Coca-Cola Hellenic Bottling Company. Michal then re-joined Vodafone as a Corporate Sales Representative, where they continued to handle mobile communications retail sales.

In 2011, Michal transitioned to the role of a Marketing Specialist at Vodafone, focusing on business-to-business (B2B) marketing for telecommunications services. Michal developed promotional strategies and managed projects to meet budget plans. Later, they became a Senior Channel Support Specialist, where they played key roles in improving the user experience by analyzing marketing propositions, creating efficient workflows, and collaborating with cross-functional teams.

In 2013, Michal joined O2 Czech Republic as a Business Analyst, collaborating with internal and external stakeholders to analyze business needs, determine system requirements, and facilitate the transformation and implementation of a new system. Michal used Enterprise Architect software and worked within an Agile/Scrum methodology.

At Cleverlance, Michal worked as a Project Manager, completing several projects for industries such as communications and financial services. Michal was responsible for requirements gathering, team-building, design, development, and bid preparation.

Next, Michal joined Citron Hygiene as a Business Analyst, where they created and maintained a business process library for the entire organization. Michal also focused on business stabilization related to data quality and process gaps after implementing a customized Salesforce CRM. Notably, they identified significant unbilled monthly recurring revenue.

Currently, Michal is employed at Alza.cz a.s. as a Product Owner - Customer Care, where their responsibilities include overseeing customer care management and ensuring the successful implementation of products.

Throughout their experiences, Michal has demonstrated proficiency in business analysis, project management, and marketing. Michal has strong analytical and problem-solving skills, as well as the ability to collaborate with diverse teams and stakeholders.

Michal Prusenovský studied Gender Studies and European Studies at Masaryk University Brno. The exact start and end years of their education are not provided.