Leroy Fellis

Leroy Fellis is an experienced professional with a strong background in data analysis and customer experience management. Currently serving as a Data Analyst at AMAC - Association of Mature American Citizens since October 2021, Leroy is responsible for retrieving, organizing, and analyzing key performance indicators, preparing reports, and providing data-driven recommendations to C-suite executives. Previously, at Legrand, North America, from February 2020 to November 2021, Leroy functioned as a Customer Experience Manager, maintaining client records in Salesforce CRM and assisting in product solutions for clients. Leroy also held roles at Sutherland Healthcare Solutions as a Sr. Associate Manager, where responsibilities included preparing action plans to exceed KPIs and developing teams, and at Concentrix as an Associate Manager, managing customer service representatives and driving performance to meet client goals.