Amach
Padraig Kelleher is the Director of Account Management at Amach Software. With over 7 years of experience in the contact centre environment, Padraig has a proven track record in managing client relationships and operational delivery across sales and service teams. Their expertise includes driving operational performance efficiently, leading teams to deliver results, and executing strategies aligned with long-term client visions. Padraig is also recognized for their innovation and successful outbound campaigns.
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Amach
We help mature organisations evolve into modern digital businesses with faster time to market, increased operational stability and security. We offer a suite of technical services delivered by an experienced team of subject matter experts. Our services can be provided as a fully managed service or as an embedded part of your team. We focus on both short-term and long-term goals that emphasise business outcomes for our customers. Why choose Amach: 1. Business Agility - We focus on removing your IT debt, so that your company can focus on delivering business value to your customers at pace in a secure and reliable manner. 2. Cost Reduction - We help reduce your IT costs across all domains. This includes operational costs in both cloud and your data centres, licencing, evergreening, and reducing project delivery timelines. 3. Operational Stability - We will modernise your IT systems ensuring operational stability and resilience, to ensure the end user experience for both customers and staff are enhanced. 4. Enable Innovation - By removing IT debt, we create space for your team to focus on innovation, ensuring business longevity and futureproofing. We bring both sector experience and lessons learned. 5. Security - We address the overall architecture to ensure security by convention vs configuration. We promote DevSecOps practices, so security isn’t seen to prevent teams from delivery in an efficient manner. 6. Improve Employee Experience - We create and implement your EUX strategy that adapts to a changing world, while improving security and user efficiency - resulting in improved colleague satisfaction and retention. 7. Sustainability - Achieve your sustainability goals through optimising your overall IT footprint and reducing costs. We thrive on delivering customer value in every interaction. If you are interested in hearing more or to see how we could help you, please get in touch info@amach.com