Amada Senior Care
Rich Johnson has a significant amount of experience in customer experience leadership roles. Rich currently serves as the Director of Customer Experience at Amada Senior Care, where they lead all CX efforts for a senior home care provider in Northern New Jersey. Prior to this, they held the same role at Encore Global (previously PSAV) where they focused on developing a customer-centric culture and driving change throughout the organization. Rich also served as the Manager of Customer Care at Essendant, managing a high volume customer care center. In addition, they were the Director of Customer Experience at Best Western Hotels & Resorts, where they led customer feedback initiatives and improved survey feedback reporting tools.
Rich Johnson earned a Bachelor of Science degree in Consumer Sciences from Eastern Illinois University.
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Amada Senior Care
We give pharma and medical device sales reps an opportunity to leverage their skills into a business that positively impacts their communities. Use your skills to start your own business - Break out of the corporate market, spend less time traveling and more time with your family, and gain financial independence. -So far, we've helped 78 Medical Device And Pharma Sales Reps sales reps launch successful senior care companies -Amada is a sponsor and exclusive in-home care provider for NFL Alumni. -With over 160+ locations, Amada is a growing company with plenty of space for new partnerships and offers full support to franchisees -We have proven success and were ranked top 5 new franchises by Entrepreneur Magazine -We fight for Veterans to get the billions of dollars in home care benefits they've earned serving our country Discover if the Amada opportunity is right for you: https://amadaseniorcarefranchise.com Or call: 949-614-0166