Neil James is a seasoned hospitality tech leader currently serving as the Global Head of Customer Success and Sales Support at Amadeus, where they focus on enhancing the value of technology for hotel groups. Previously, Neil held various leadership roles, including VP of Global Customer Success at Shiji ReviewPro, where they grew customer retention rates to over 95%, and COO at ReviewPro. Neil has a strong background in operations management, having worked at notable organizations such as Holiday Inn London Heathrow Ariel and TravelCLICK. They hold a degree from The University of Glamorgan.
This person is not in any teams
This person is not in any offices