Susan McCrossan

Susan McCrossan is an experienced professional in product management and marketing, currently serving as the Director of Go-to-Market for Business Intelligence at Amadeus since July 2017. In this role, Susan focuses on go-to-market strategy and customer acquisition for products including Demand360, Agency360, and Rate360, benefiting over 27,000 hotels globally. Prior experience includes positions as a Product Manager at West Corporation, where responsibilities encompassed the full product lifecycle for Webinar and Enterprise Streaming products, and as a Marketing Consultant with IMS360 Group, providing channel marketing consultation. Susan's background also includes roles in business development and channel development with companies such as A Fluent Vision, L.L.C., and Citrix Systems. Susan holds a Bachelor of Science degree in Marketing from the Alfred Lerner College of Business & Economics at the University of Delaware.