Maicker Miguel Ravelo Flores

Maicker Miguel Ravelo Flores is an experienced IT professional currently serving as an Incident and Threat Intelligence Specialist and IT Infrastructure Security Analyst at Amadita Laboratorio Clínico since October 2022. Previous roles include Network Administrator at Boost Bpo and Network Technical Analyst at Call Center Pros, with responsibilities focused on resolving incidents related to networks and operating systems. Maicker began a career providing customer support as a Help Desk Support Specialist at Claro RD, delivering solutions for telecommunications service tickets. Educational qualifications include a Technologist degree in Cybersecurity from ITLA, a Technician degree in Networks and Data Communication, several certifications from Cisco Networking Academy, and ongoing studies in Computer Systems Engineering at Universidad Dominicana O&M.