AMAE Consulting supports hotel owners and executives in designing distinctive, high-performing, and sustainable guest experiences.

We work from the very first stages of the guest journey, upstream of the booking process: hotel visibility during destination research, the online discovery journey, clarity of the value proposition, booking triggers, and consistency across all digital touchpoints.

On property, we support the operational translation of this promise through the creation of memorable experiences, driven by a clear, embodied storytelling that is fully aligned with the hotel’s identity.

Teams are at the heart of this approach: organization, service standards, mindset, and the teams’ ability to fully embrace and bring the story to life on the ground.

Founded by Emma Parizot and Anne-Cécile Martineau, AMAE Consulting adopts a pragmatic and hands-on approach, with a constant objective: turning the guest experience into a powerful lever for differentiation, loyalty, and economic performance.

📩 Contacts
emma@amaeconsulting.com

annececile@amaeconsulting.com

AMAE Consulting

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