Prashant Bhardwaj

Prashant Bhardwaj currently serves as the Manager of Customer and Seller Services at Amala Earth, where responsibilities include managing Customer Support, Seller Support, and E-Commerce operational efficiency while developing strategies and processes to enhance efficiency within the Customer Experience, Seller Services, and Logistics domains. Previously, Prashant held the position of Operational Excellence Lead - Seller Services at Majid Al Futtaim, focusing on improving query resolution and streamlining seller processes for the Carrefour UAE online platform. At Amazon, experience includes roles such as Microsite RCA Lead, where Prashant applied Six-Sigma methodologies to enhance Seller Experience, and Seller and Brand Associate, managing seller accounts and FBA inventory. Prashant began the professional journey with internships at Honda Cars India Ltd and Indian Railways. Academic qualifications include a PGDM from SVKM's Narsee Monjee Institute of Management Studies and an Engineer’s Degree in Mechanical Engineering from Dr. Akhilesh Das Gupta Institute of Technology & Management.