Andrea Ramírez Salas

Andrea Ramírez Salas is currently an Escalations Manager at Amazon, a position they have held since 2019, following their role as an Executive Customer Relations Representative from 2011 to 2017. They previously worked as an Escalation Team Manager at Amazon and served as an Academic Advisor and National Supervisor at CAMLEX Corporation from 2006 to 2009. Andrea began their career as a Bilingual Customer Service Representative at AEGIS from 2009 to 2012, and briefly worked as a Debt Collector at UCB in 2009. They earned a degree from Universidad Nacional Heredia between 2010 and 2014.