Justin Rivera

Justin Rivera is currently an Executive Escalations Case Manager at LinkedIn, where they manage complex member issues and drive improvements in the member experience. Previously, they served as an Executive Team Lead at Target, where they built effective teams and streamlined processes for better customer satisfaction. Justin also has experience in various management roles at Hy-Vee, Inc. and Disc Store, focusing on operations and team leadership. They hold a Bachelor's degree in Marketing Management from Bellevue University and studied Elementary Education at the University of Nebraska at Omaha.