Bee Sharan has extensive experience in customer service and program management across multiple organizations. Notably, at Amazon, Bee Sharan served as a Senior Program Manager, overseeing the Customer & Delivery Experience program for 24 global marketplaces, leading cross-functional teams, and conducting data analysis to enhance customer experience. Prior roles include Customer Service Team Leader at Firstsource Solutions Limited and Duty/Assistant Manager at Telstra. Additional leadership roles included Seller Support Team Leader and Managing Program Manager in the Digital & Device Command Center, and Investigations Manager, demonstrating a strong commitment to operational excellence and team leadership throughout the career.
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