Firstsource Solutions Limited is a provider of a range of business process management services across the customer life cycle delivered through transaction processing. 

Outsourcing

Firstsource

Firstsource's headquarters in Mumbai, India

The Melbourne office focuses on client support and talent acquisition, driving financial services and operational excellence.

Melbourne

The Amherst office focuses on financial management and operational strategies, supporting data analysis and senior leadership.

Amherst

Ritesh Idnani

Roshan Halwai

Shamita Mukherjee

Aniket Maindarkar

Sohit Brahmawar

Dinesh Jain

Jagriti Bhattacharyya

Rajiv Malhotra

NAVNEESH SARIN

Kumaran Shanmuhan

Sundara Sukavanam

Hasit Trivedi

Himani Babbar

Arjun Mitra

Vaseem Shaikh

Sanjay Dey

Lisa Corcoran

Sunil Seth

Pradip Kumar Khaitan

Rajiv Kumar

Vanita Uppal

Utsav Parekh

Sanjiv Goenka

Subrata Talukdar

Shashwat Goenka

T.c.suseel Kumar

Rekha Sethi

This department provides assistance and resolution to customer inquiries and issues.

Customer Support

This department focuses on the management and coordination of business activities to ensure efficient operations and support for overall organizational goals.

Business Operations

This department oversees sales strategies and technical project oversight to ensure effective execution and quality delivery.

Sales and Technical Leadership

This department focuses on analyzing data to provide insights that support business decisions and improve operational efficiency.

Data Analytics

This department is responsible for designing, developing, and maintaining software applications and systems.

Software Development

The Operations and Process Management team at Firstsource focuses on optimizing business processes and enhancing operational efficiency across various service offerings. This team oversees transaction processing and ensures seamless execution throughout the customer life cycle, leveraging strategic insights and best practices to drive performance improvements. Additionally, they collaborate with cross-functional teams to implement innovative solutions that align with organizational goals.

Firstsource

Org chart

Board & advisors

Teams

Customer Support

Business Operations

Sales and Technical Leadership

Data Analytics

Software Development

Operations and Process Management

Offices

Firstsource

Org chart

Board & advisors

Teams

Customer Support

Business Operations

Sales and Technical Leadership

Data Analytics

Software Development

Operations and Process Management

Offices

Related companies