Brent Alexander

Brent Alexander has extensive experience in customer service and administration, beginning with a role as Financial & HR Administrator at Woolworths from May 2005 to January 2008, where responsibilities included managing staff shifts and processing salaries. Following this, Brent worked at Kijiji Canada as a Customer Service Representative from March 2017 to February 2020, resolving customer complaints and providing technical support. Brent then joined Amazon, serving from April 2020 to March 2023 in dual roles, first as a Technical Support Specialist addressing queries related to digital services, and then as a Virtual Customer Service Associate, managing complaints and training new employees. Prior experience also includes positions at Capitec Bank as an ATM Monitoring Agent and Merchant Administration Agent. Brent holds a Grade 12 certificate from Kimberley Boys High, an A+ Computing certificate, and is currently pursuing a diploma in Human Resource Management at Damelin.