Abhay Madian

Abhay Madian is a dedicated Customer Experience Manager at Sainsbury's since November 2022, focusing on driving excellence in the retail sector and enhancing customer satisfaction. Prior experience includes roles as Management Trainee, Trading Associate, and Internship Trainee at Taj Hotels from December 2020 to April 2021. Abhay holds a Master's degree in International Business Management and Human Resource Management from Edinburgh Business School, earned between September 2022 and September 2023, and a Management Diploma from Indira Gandhi National Open University, completed in April 2022. Additionally, Abhay possesses a Bachelor's degree in Hospitality and Hotel Administration from the Institute of Hotel Management, Bangalore, completed in April 2022, and an Intermediate education from Delhi Public School in India.