Claudio Bernacchini, a 36-year-old originally from Recanati, Italy, has over nine years of experience in customer service, specializing in helpdesk support and incident resolution. Having migrated to Barcelona in 2009, they began their career in contact centers, eventually serving as an Account Manager Premium at Amazon and a Customer Service Specialist at DHL Express España. Claudio has demonstrated strong leadership and communication skills, along with a proactive approach to customer service and problem-solving. They hold a scientific diploma from Liceo Classico G. Leopardi, completed in 2003.
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