Daniela Bulgac

Daniela Bulgac is an experienced customer service and support professional with a strong background in multinational environments. Starting as a Customer Service Representative at Conectys, Daniela effectively managed inquiries from French, English, and Russian-speaking customers. Progressing to Endeavor Streaming, Daniela served as Customer Experience Coordinator, overseeing customer workflows and quality assessments. Subsequent roles at Amazon included Customer Escalation Specialist and Customer Success Manager II, focusing on customer satisfaction and issue resolution. Daniela's earlier experience included a Technical Support Representative position at Teleperformance. Academically, Daniela holds a Master's degree in International Business from London South Bank University and a Bachelor's degree in Business Administration from Academia de Studii Economice din București.