Federica Ferretto is a seasoned leader with over 25 years of international experience in IT, supply chain, logistics, and retail. They served as Director of Customer Service at Amazon, managing operations across multiple European countries, and as MED Regional Director at Maersk Line, where they focused on business performance management. Federica has also held significant finance roles, including CFO at APM-Maersk and Finance Manager at Autodesk, showcasing a strong background in finance and management across diverse industries. Currently, they lead Worldwide Service Delivery Operations at Amazon Stores, drawing on their extensive expertise to drive results and foster team collaboration. Federica holds two Executive MBAs and a degree in Business Economics with a focus on Finance and Statistics.
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