Gonçalo Pinheiro currently serves as an Account Manager for Amazon in the UK, focusing on Global Catalog Quality since October 2021. Prior to this role, Gonçalo held a position in global marketing for Well-Being Luxury & Premium Brands at Accor from February to August 2019. Gonçalo's experience in the hospitality sector includes working as a Front Desk Executive at Yes Hostel, which was ranked the 2nd Best Hostel in the World by Hostelworld, from June 2016 to September 2018, and completing a Guest Relations Internship at Penha Longa Resort, a Ritz-Carlton Hotel, from February to July 2016. Earlier professional experience includes a Public Relations Internship at TAP Air Portugal in June 2011. Educational qualifications include a Master's degree in Marketing from ISEG - Lisbon School of Economics & Management (2017-2020), a degree in Studies of Culture and Communication from the University of Lisbon (2013-2017), and attendance at EPCI from 2008 to 2011.