Welcome to TAP’s institutional website. Here you will find facts and numbers, the history, the fleet and so much more about Portugal’s leading airline.

Aviation & Aerospace

TAP Air Portugal

TAP Air Portugal's headquarters in Washington, DC, United States

Mário Lobato de Faria

Gilberto Inácio

António Carrilho

Rafael Esteves

Paulo Costa

Catarina Vicente

Jorge Príncipe

Maria Levy

Sandra Alves Pontes

Ana Malheiro

Ana Maria Sirgado Malheiro

Renato I.

Sofia Lufinha

Rita Tamagnini

Carolina Mouraz

Rui Jorge

Ana Dionísio

Andrea Sequeira

Diogo Duarte

Anabela Lopes

Hugo Couto

Cristina Teixeira

Rita Mimoso

Rodolfo H.

João Bernardes

Pedro Viana Pereira

Bruno Duarte

Fernanda Ottavio

Rui Franco

Sérgio Ribeiro

Nelson Cardoso

Tiago Franco

Ines G. Oliveira

Joana Barbosa

Elisabete Mendes

Pedro Ribeiro Dias

Filipe Morais

Rui Duarte Mendes

Ana Timoteo

Riddhi Jamnadas

Inês Simões

Fernando Pessoa Sousa

Vania Liu

Cláudia Silva

Joana Cunha

Bruno Cavaco

Cristina Garcia

Izabel de Albuquerque

Ana Cardoso

Helena Matias

Joaquim Grade Encarnação

Henrique Cabrita

Mónica Perdigão

Susana Raquel Marques

Jorge Farromba

Paulo Mendes

Sandra Lopes Silvestre

Renata Trigueiro

Rita Almeida

Rita Soares

Raquel Antunes Silva

Catia Monteiro

Marta F. Almeida

The Customer Service and Communications Team at TAP Air Portugal is responsible for ensuring excellent customer experiences through effective communication and high-quality service. They handle customer inquiries, manage in-flight service standards, oversee staff training, coordinate on-ground operations, and analyze service performance to continually improve customer satisfaction.

Customer Service and Communications Team

The Information Technology team at TAP Air Portugal is responsible for managing and securing the airline's technological infrastructure. This includes everything from ensuring robust cybersecurity measures and data analytics to supporting IT systems and cloud platforms. The team also focuses on developing and maintaining software applications, managing technology projects, and optimizing network security to ensure efficient and reliable operations.

Information Technology

The Project Management team at TAP Air Portugal is responsible for overseeing and coordinating various projects across the airline to ensure timely and efficient delivery. This includes managing project portfolios, leading transformation initiatives, streamlining processes, and ensuring that all projects align with the company's strategic goals. The team utilizes their expertise to drive operational excellence and support the airline's growth and innovation efforts.

Project Management

The Business Analysis and Strategy team at TAP Air Portugal is responsible for assessing data, market trends, and the airline’s internal processes to inform strategic decision-making. They develop actionable insights and plans to optimize operational efficiency, enhance competitiveness, and drive the company's growth and profitability.

Business Analysis and Strategy

The Marketing and Sales Team at TAP Air Portugal is responsible for promoting the airline's brand, developing and executing strategic marketing campaigns, managing key accounts, and driving sales across various regions. They also focus on market intelligence, sales development, digital sales, and loyalty communications to enhance customer engagement and expand TAP's market presence.

Marketing and Sales Team

The Procurement Team at TAP Air Portugal is responsible for sourcing and acquiring goods and services essential to the airline's operations, such as engines, flight operations equipment, in-flight catering, technology, and client communication solutions. They manage supplier relationships, negotiate contracts, and ensure cost-effective and timely procurement to support the airline's various needs efficiently.

Procurement Team

TAP Air Portugal

Org chart

Teams

Customer Service and Communications Team

Information Technology

Project Management

Business Analysis and Strategy

Marketing and Sales Team

Procurement Team

Offices

TAP Air Portugal

Org chart

Teams

Customer Service and Communications Team

Information Technology

Project Management

Business Analysis and Strategy

Marketing and Sales Team

Procurement Team

Offices

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