Heather Zorn is an accomplished executive with extensive experience at Amazon, serving as Vice President for various Alexa divisions from January 2005 to November 2023. As Vice President of Alexa Experiences & Services, Zorn led the transformation of Alexa with a focus on GenAI and was instrumental in the upcoming launch of Alexa+. In previous roles, Zorn oversaw key business rationalization efforts and the development of innovative features, managing teams of over 500 across Product, Design, Science, and Engineering. Prior to Amazon, Zorn earned an MBA from the University of Notre Dame and a BA, summa cum laude, from Duke University, where Zorn was actively involved in the Women in Business Club.
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