James Borland is a seasoned professional in product management and operations, with a substantial background at Amazon Logistics, where roles have included Senior Manager of Product Management for Planning & Execution and Head of Product for Fulfilment Speed & Placement in the EU Retail sector. Demonstrating expertise in designing and scaling planning and performance tools, James successfully deployed same-day delivery capabilities and improved delivery capacity without new infrastructure through innovative process designs. Prior experience at Royal Mail involved leadership in operational roles, effectively contributing to performance improvements and capacity expansions. James holds a Bachelor of Arts in Music Production from the University of Brighton and a Master's degree in Applied Strategic Leadership and Management from the University of Exeter Business School.
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