Jaya Gopinathan

Jaya Gopinathan is a strategic and results-driven technology leader with over 18 years of experience in product management, customer experience transformation, and operational scaling. They have held key roles at Amazon, where they managed Kindle digital products and home applications, and at Audible, where they directed technical program and product management. Jaya's expertise includes optimizing customer support platforms, fraud prevention, and data-driven decision-making. They have also completed an Executive Leadership Program in Organizational Leadership at the Indian Institute of Management, Bangalore, and hold a B.E. in Electronics and Instrumentation from Vellore Institute of Technology.