Jessica Shute is the Head of Shopping Experience at Amazon.ca, where they currently lead initiatives to enhance customer interactions. Previously, Jessica held various roles at Amazon, including Head of Japan Vendor Experience and Senior Product Manager for Japan Consumer Innovation. They have also worked at Expedia as Director of Enterprise Strategic Initiatives and Slalom as a Principal Consultant in product and experience strategy. Jessica earned an MBA from London Business School and is pursuing a BS in Engineering at the University of Illinois at Urbana-Champaign.
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