Jyothi Lakshmi is an accomplished professional with extensive experience in operations and program management, currently serving as the Head of Global Operations - Machine Learning Data Analytics at Amazon since September 2025. Previously, Jyothi held the position of Head of Risk and Financial Crime Operations at Stripe from July 2023 to September 2025 and worked as a Senior Operations Manager at Amazon, overseeing a team of over 2000 fraud and risk investigators. With a strong background in establishing fraud prevention strategies and driving operational efficiencies, Jyothi has also contributed significantly to service quality transformation at Janalakshmi Financial Services and led quality assurance initiatives at Mphasis. Jyothi holds a Postgraduate Diploma in Business Administration from TA Pai Manipal University.
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