Manish Thapa

Manish Thapa is an accomplished professional with extensive experience in product management and customer experience transformation, particularly within emerging markets. Most recently, as Director of Product Management for Customer Experience at Amazon, Manish led initiatives that integrated global vision with local insights to enhance customer satisfaction and operational excellence. Prior roles included Senior Vice President at Quantum Consumer Solutions, where organizational transformation strategies were implemented, and Brand Manager for Sunfeast at ITC Limited, focusing on brand strategy and market growth. Manish holds a PGDM in Business Management with a specialization in Marketing from Symbiosis Center for Management and Human Resource Development and a Bachelor's Degree in Business/Managerial Economics from Delhi University.