Martin Runge

Martin Runge is a senior leader and project manager with extensive experience in customer service optimization and global project management. They began their career at Deutsche Telekom as an IT-Systemkaufmann before progressing through various roles at Convergys and Amazon. Throughout their tenure at Amazon, Martin led significant initiatives, including a major CRM migration that impacted over 7,500 customer service associates across 21 countries. With a focus on continuous learning and a growth mindset, Martin holds certifications as a PRINCE2 Practitioner and Six Sigma Yellow Belt, demonstrating their commitment to excellence in project management and operational strategy.