Melanie Heller

Melanie Heller has extensive experience in customer service and administrative roles across several companies. Starting as a Bürokauffrau at TCS AG in 2005, responsibilities included order processing and documentation for China. Melanie transitioned to Tüv Süd and Lindl & Partner GmbH, where customer care and application processing were the focus. At Amazon from 2013, multiple roles were held, including Customer Service Team Lead and Interim CS Team Manager, emphasizing team coordination, employee support, and handling escalated customer issues. Notably, Melanie served as the DE CS WOW & FUN Champion, where communication and organization for employee engagement events were key duties. Education was completed as a Bürokauffrau at Autohaus Vasold from 2000 to 2003.