Amazon
Miki Konno is an accomplished UX research professional with extensive experience in leading and managing user experience research teams at prominent tech companies. Miki served as UX Research Lead at Amazon and held the position of UX Research Director at SAP. Prior roles included Principal UX Research Manager and Sr. Design Research Manager at Microsoft, as well as Sr. UX Researcher/Human Factors Engineer at Google. Miki's academic background includes a Master of Science in Industrial/Organizational Psychology and Ph.D. (ABD) from The California School of Professional Psychology.
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