Mohamed Selmy has extensive experience in customer service and fraud investigation, beginning with a role as a Customer Service Representative at Vodafone from May 2014 to October 2014, where responsibilities included handling customer complaints and assessing needs. Following this, Mohamed worked at OSN from November 2014 to May 2018 in Customer Service & Technical Support, and then served as a Commercial Administrator at OSN from January 2019 to September 2019, assisting account managers and providing technical support. Currently, since September 2019, Mohamed serves as a Fraud Investigator at Amazon, focusing on investigating suspicious activities and communication with various stakeholders. Educationally, Mohamed holds a Bachelor's degree in English Language and Literature from Cairo University, completed in 2016.
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