Niall Linehan is a senior customer experience leader with over 20 years of experience in customer service. Niall’s career includes roles at Amazon, where they served as a Customer Experience Program Manager and are currently a Senior Program Manager focusing on the Voice of the Customer. Previously, Niall worked as a Software Test Analyst at Avocado Consulting and held various positions at Amazon, including VIP Seller Support Associate and Seller Support Supervisor. Niall earned a Bachelor of Applied Science in Intermedia/Multimedia from Dublin City University between 2001 and 2005.
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