Kathleen Roberts

Kathleen Roberts is an accomplished professional in customer success and marketing with a robust track record across multiple industries. Currently serving as Customer Success Team Lead for Utilities at Sitetracker since October 2018, Kathleen has achieved a 100% customer retention rate and has notably sourced an average of 165% add-ons quarterly in FY2023. Previous roles at Sitetracker include Senior Customer Success Manager and Customer Success Manager, where Kathleen excelled in modernizing documentation processes and designing impactful customer engagement strategies. Prior experience at Conga involved significant contributions in education solutions, training, and event management, leading to substantial sales growth. Kathleen's career is supported by a Bachelor of Science in Commerce with a focus on Marketing from Santa Clara University.