Nickolena Taylor

Nickolena Taylor has a diverse background in sales and customer service, with experience spanning multiple industries including retail, real estate, and e-commerce. Notable roles include Sales Associate and Customer Service Representative at Nordstrom, where Nickolena excelled in customer engagement and service delivery, contributing to high customer retention rates. At Zillow Group, roles as Sales Executive and Client Engagement Specialist involved developing successful ad campaigns and exceeding sales quotas significantly. Leadership as Shift Supervisor at Starbucks showcased skills in mentoring and coaching staff. Later positions at Amazon included consulting with sellers to optimize their accounts, consistently exceeding revenue targets. Nickolena also achieved substantial sales success as a National Account Executive at OfferUp. Educational credentials include a Bachelor of Business Administration in Marketing from Seattle University and a Digital Marketing Analytics Certificate from the University of Washington.