Pamela Blanco is a strategic HR leader with over 9 years of experience in the customer service industry across Europe and LATAM. Currently serving as a Senior HR Manager at Amazon, they specialize in leadership coaching, performance management, and the development of scalable HR policies that empower teams. Previously, Pamela held various HR roles at Convergys, where they focused on employee relations and recruitment processes. Their educational background includes pursuing a licentiate degree in Psychology at Universidad Latina de Costa Rica. Passionate about creating inclusive workplaces, Pamela is dedicated to building high-performing cultures.
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