Poorani Ranganathan is a customer strategist and skilled program manager known for reducing customer churn by enhancing customer experience. They began their career as an Operations Management Trainee at Shasun from 2014 to 2015, then worked as a Mortgage Underwriter at Teleperformance from 2016 to 2017. From 2019 to 2021, Poorani served as a Subject Matter Expert in Quality Assurance at Amazon and held roles in Strategic Vendor Services and as a Quality Expert. Poorani earned a Bachelor of Commerce in Accounting and Finance from Shri Shankarlal Sundarbai Shasun Jain College for Women, graduating with a 92% in 2014.
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