Sachin Makad is an accomplished executive with over 16 years of experience in the e-commerce and finance sectors within the BPO/ITES domain. Currently serving as the Regional Head of Operations, Tax at Amazon Development Centre India Pvt. Ltd., Sachin leads customer services and regulatory operations for withholding tax across multiple geographies. Prior to Amazon, Sachin held various management roles at Prudential Process Management Services, Capita, and eClerx, overseeing operations and managing teams for major finance and insurance organizations. Sachin holds a Bachelor of Commerce and a Master of Commerce from the University of Mumbai, along with a Post Graduate Program in Management Studies from Welingkar Institute of Management.
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