Wendell Shepherd is currently an NOA Trainer at Amazon ORD9, where they train new associates and support team needs. They have extensive experience in customer service, having worked as a Health Plan Advisor and Benefits Advisor at GoHealth, and as a City Carrier for the United States Postal Service for two decades. Wendell has also held roles at Amazon Fulfillment Center and participated in community activism in the South Suburbs from 2014 to 2023, focusing on raising awareness for low-income citizens. Wendell's educational background includes studies in Engineering at Tuskegee University and Accounting and Finance at South Suburban College.
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