Wendy Valdés

Wendy Valdés is an Operations Manager at Amazon with 19 years of experience in supporting diverse Business Unit operations. They have a strong background in Project Management and have successfully ramped up new Lines of Business while focusing on exceeding Quality Assurance goals. Wendy has demonstrated exceptional team leadership skills, most recently managing a Quality Assurance team overseeing 11 Business Units with over 5,000 Customer Service Representatives and Technical Support engineers. They are a Six Sigma Green Belt and a certified Prosci Change Management Practitioner.