Yousef Kassem has gained extensive experience in the food delivery industry as a Food Delivery Driver for Grubhub, DoorDash, and Uber from August 2020 to August 2023. Currently, Yousef is serving as an Area Manager in Operations and previously held the position of Quality Auditor at Amazon since June 2025. In the role of Quality Auditor, Yousef utilized Excel to generate reports on associates with quality errors, effectively communicating audit findings and recommendations to promote understanding and improvement. Academically, Yousef is pursuing a Bachelor of Science in Engineering at the University of Michigan-Dearborn, with expected completion in 2025.
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