Zimi Surana is a highly ambitious and performance-driven product and business leader currently serving as the Head of Returns CX, Recommerce, and Delivery (Financial) Sustainability at Amazon MENA. Zimi pursued an MBA from S.P. Jain Institute of Management & Research and graduated in 2016, following a Bachelor's degree in Mechanical Engineering from SGSITS, Indore, where they earned a gold medal. Previously, Zimi worked as an Assistant Manager at Reliance Power Limited and gained valuable experience through internships at Larsen & Toubro and DHL Supply Chain. With a diverse background in project management and engineering, Zimi is dedicated to enhancing customer experience and sustainability in logistics.
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