Bob McGowan

Bob McGowan is an accomplished professional with extensive experience in operations and guest experience within the cruise and hospitality sectors. Currently serving as the Head of Operations and Head of Guest Experience at Ambassador Cruise Line since April 2021, Bob has previously held roles such as Customer Experience Manager at Ballymore and Director of Product & Guest Services at Cruise & Maritime Voyages. Bob's career also includes positions like Deputy General Manager at RBH and Passenger Services Director at Cruise & Maritime Voyages, along with a background in entertainment management. Bob is a Risedale Community College alumnus, having studied from 1993 to 1996.